We're sharing these reviews, so you can get an honest view from Allied Van Lines customers about how they feel about their moving experience.
Regarding your move, our customers are the best source of information. They tell us what works and what doesn't work, and we consider those insights when improving our service. So if you've moved before, please consider telling us what worked and didn't work for you. Your input helps us make your next move better.
We value our customers' opinions and hope you'll find their experiences useful and informative when making your moving decision.
Everything was just done well. The movers made sure we aware of what they were packing and professional. I was impressed b/c they had a difficult move and it didn't bother them.
Rob P of Pittsburgh, PA
I feel it's always the people who do the job that makes the difference. One location could be different from another. Everything was positive, until I asked if they assemble furniture. The answer was no. I felt the driver was in a hurry to release the workers. I felt he was curt and short with the request.
Frank G of Limestone, ME
The overall satisfaction with the move in general. I didn't have to do too much. It was great. He went through a major snow storm and made it on time .The driver and crew delivered belonging earlier than expected. He notified me at least four times because of the weather.
Clifford G of Queensbury, NY
Overall, the process was great starting with meeting the sales rep & working with the driver on this move.
Donna M of Beaver Falls, PA
The level of communication was what most influenced my rating. I heard from people at certain times and they gave good info each time. I was never surprised by anything, ever. I do not know how the move could have gone any more smoothly. I don't know how the agent at the beginning could have done better. Casey the agent and Bruce the driver each did an excellent job.
Pam & Steve P of Santa Maria, CA
I thought just the treatment and professionalism. Also the timeliness and reliability of departure and arrival times. The whole process was just outstanding.
Diane K of York, PA
They were just from the beginning to the end very great. Everything went really smooth and every single person involved was great. I was very satis.
Bonnie F of Boca Raton, FL
The prices, and the care of my furniture. I thought I would have an issue with the delivery time but the team arrived at a great time for me.
John H of Andover, KS
The driver and how great he was. The initial coordination was a lot of back and forth, but once the driver showed up, everything was smooth and not stressful. I was impressed with the professionalism from the driver. If I have another move I would request the same driver.
Jake F of Oklahoma City, OK
The service was tops. It was extremely good. The driver and his crew and the packers were extremely good.
Gerry B of Boise, ID
The overall experience, they were very professional and courteous, and the care of the loading and unloading influenced my rating.
George D of Gulfport, MS
I like how everybody was pleasent, how they did what they were suppose to do, & how everybody was on time at Allied Van Lines.
Betty H of Whittier, CA
Everything was done according to the plan, they arrived on time and everything was done the way they promised it. I was really happy and impressed with the services.
Alexandria C of North Arlington, NJ
The overall experience from the initial agent who was good and professional to the driver who had some issues. The driver should've spent more time ensuring proper care, that would've helped.
Andre/Cheryl C of Carlsbad, CA
The move was very professional, they kept in contact with me, they were careful and they made me feel comfortable with them being in home, which was important to me.
Gail O of Miramar, FL
I liked the way everything was handled, they were on time & the communication was pretty good too. Allied was careful, I didn't have to say anything & they treated my items like their own.
Jose S of Brooklyn, NY
The rep who came to give me the estimate was wonderful. I called w/ questions & he came to the house & helped me which I really appreciated. The 2 guys that came was wonderful & careful.
Elizabeth F of Allentown, PA
The service went well beyond of what they have ever done. I asked them to move me out and they went out of the way to help me.
Karen S of Kernersville, NC
I think Allied handled everything very professionally. Everything was done pretty much on time. The delivery people were very careful. The driver was extremely nice and did whatever we wanted. I am not sure that all my boxes were delivered. There are items that I remember packing, but I haven't found them yet. There was some confusion at delivery.
Pam K of Plano, TX
I thought they did a very good job. It was a corporate move. Maybe they're more careful. I don't know.
Daniella M of Houston, TX
Allied was very attentive to detail, proactive with communicating with, and the customer service was great.
Nicholas H of Washington, DC
They were just really outstanding. They followed up on phone calls .They assured me on calls and they called me when they had any questions. They were professional. I really appreciated that.
Mary Beth S of Destin, FL
It was very professional and all on time. It was the most honest quote. I didn't have to pay a penny more. Everyone did their job and it was well done.
Daryl W of Mount Pleasant, SC
They were just really good. They were on time, the communication was good and they packed it up quickly.
Ryan D of East Granby, CT
From start to finish, Allied did a bang-up job. I am very pleased. The delivery team was very nice and did a good job. They made it a less stressful situation for us. The goods had to go into a storage unit. We underestimated the size of the storage unit. The movers made it fit. They worked very hard.
Joanette S of Johnstown, PA
The process was easy, I was in contact all the time and was kept in good contact, this was all happening during a huge snow storm. The packing in the kitchen was done really well. It was one of the best rooms that were packed.
Marcia P of Lafayette, IN
The overall process, the contact person was wonderful. The driver & crew did a good job unloading everything.
Todd M of Cave Creek, AZ
The salesman was good. The receptionist was good in keeping morale up. The move was good. There was a communications blip. We were not notified that our goods would not be delivered on Thurs. The delivery date was Thurs. There was inclement weather & the delivery wasn't made. We had no call. I finally was able to reach the dispatcher on Fri & was told we can expect our goods on Mon.
Gail P of Chattanooga, TN
Due to the professionalism and the driver. The whole process was fantastic. Allied was recommended by my in laws and I would recommend them. As far as I know it was a very smooth process.My del was made a day early.Allied was very contentious.
Diane Or Paul D of Wilsonville, OR
I have moved in my life time probably 15 times and used all types of movers, but I have never had the treatment that I recv from these individuals. I will only use Allied moving forward.
Debra W of Winston-Salem, NC
Allied Van Lines was very nice they had great communication and they got everything done on time. They were to crate the marble items but that was organized by the move coordinator.
Kevin W of Belgium, WI
I've used Allied before, they have been professional, and have shown care. We did a lot of the packing and they were able to reduce our costs.
Ed P of Fairfax, VA
Overall it was satisfactory, they were very considerate and helpful and bent over backwards. They were good.
Susie P of Iowa City, IA
The excellent job that they provided. They hire professional movers. They are professional in handling the belongings.
Jesse G of Delmar, NY
The supportive nature of the driver, Chris was excellent. He's the reason whey I gave high scores with this survey.
Bill S of Okatie, SC
I have moved probably 25 times in 39 yrs. This was the best move I have ever had. I was happy with everything.
Brietta D of Latham, NY
The driver was excellent. My brother in law has used Allied several times and he recommended them to us and he was right, they didn't treat us wrong.
Dennis P of Broken Arrow, OK
The service was excellent. The movers were courteous and friendly. They have been the best out of all of my moves.
Patrice O of Birmingham, AL
Contacted me through the whole process. The driver and crew was professional. I received a called prior to del. Loaded my goods and I was very satis and everything was accurate.
James N of Beaufort, SC
They del tm was very promt and very curtious. They packed in regular box I asked to pack in a crate.They charged me to pack in a crate. The crate was small and that is why they packed it in cardboard.
Walker Lee S of Portsmouth, VA
If we could give them a higher score we would. It was flawless. It was excellent. Nothing compared to Allied.
Christi S of San Antonio, TX
It was a combination of the service I received, the care of the goods that was transported, the professionalism of the driver and the person who coordinated the move.
Kathy S of Orlando, FL
They were very polite, concerned, and caring. There was a couple of things that the rep said they would do that the packers said they wouldn't do.
Mary T of Loudon, TN
I thought everything was very professional. All of the ppl were nice, polite and had a good sense of humor, which is great when moving b/c it can be very stressful. I have already recommended Allied Van Lines.
Pat B of Northbrook, IL
Mike was really impressive. The move was hard. Robbie and crew was excellent. Marshall and his crew didn't follow directions and I still can't find items that they delivered. Marshall and his crew did not arrive on time. Robbie and his crew had to rent another truck, a Uhaul to continue with the move.
Tiernan R of Arlington, VA
I've had Allied Van Lines three times in three years. They are super, and have helped us in many ways. They were efficient and polite. They took very good care of our furniture. Sam was outstanding.
Fred & Edith P of Auburn, ME
The movers did their work and there was no drama and it was just like a regular work day. 3 hours late.
Keala C of Iowa City, IA
I like the communication, preparation & they were great all around. I have nothing bad to say at all. I have dealt w a lot of people in the moving of my family & nobody came close to Allieds cust srvc
Joe O of Sugar Land, TX
It was actually the care and the timeliness and the care taken loading and packing my things. The rep was very friendly and very professional.
Fabrizio D of Claremont, CA
They did a fantastic job, The amount of time they took for the load was longer because they had underestimated the load and had to go get another truck.
Dorothe P of West Bloomfield, MI
The ppl that I spoke w/ at Allied were very communicative. Everyone arrived on time as promised. There was no additional fees added to our bill so we didn't have to worry.
Tim G of Portland, OR
Overall it was a very easy experience. We were moving half way across the country. I didn't worry. It was easy.
Wendy M of Wellington, FL
Jan, the consultant, was great and scheduled everything for me. I had to go through a different company because we were on a budget that we couldn't go over and she helped us to stay in that budget.
Chad S of League City, TX
They were flexible when they could deliver and the whole process worked out smoothly. I have not finished unpacking everything
Jesse W of Goose Creek, SC
The packing process and the loading process. There were not enough packers and they were super slow. The loaders were late and didn't tell me until the time that they were supposed to be there.
Ziv R of Kansas City, MO
The whole process was very easy. Everyone was helpful and kind. They treated my belongings with care. They were fantastic.
Jennifer D of Van Nuys, CA
The satisfaction of everything being done with professionalism and the courtesy that was shown. We were very pleased
Bob M of Rising Sun, MD
The driver was very careful and went above and beyond in wrapping and packing everything. Everything was totally safe. The driver was very personable and treated my home like it was his home.
Ryan A of Hayward, CA
They tried really hard to work with me and we had bad weather. They stayed in contact with me in trying to complete the delivery.
Bridgette D of Stillwater, OK
The professionalism and skill displayed by the driver was awesome. He was in constant contact with me and took every concern I had and took ownership of it. I was satisfied with the driver, Chris.
Jr Boyd G of Navarre, FL
They delivered on time. Everything was safe and sound and came as promised. The gentlemen loading were very helpful.
Andrew W of Columbus, OH
They kept me informed during the process and it was prompt and a good experience. They were pretty good. They were prompt and quick to get the job done.
Ganesh Y of Garland, TX
I was very pleased with how everything went from start to finish. I had the same moving crew from a while ago & they remembered things from that move,& they were extremely wonderful during my move.
Kevin S of Raynham, MA
The agent was good as well, the crew was here on time and they were really helpful, I am satisfied with the driver and the crew.
Fabiana A of Hollywood, FL
The communication was good and the quote was explained to me clearly. The delivery time was faster than expected. They explained to me what was going on every step of the way.
Trevor S of Chippewa Falls, WI
We had bad circumstances. It was pouring rain and the day before Christmas eve. They made sure nothing got wet and had positive attitudes. I couldn't ask for more.
Howard M of Addison, IL
The driver and crew were great. They were accommodating. My boxes are labeled. I should've been more involved with the labeling so I wouldn't have just boxes sitting in a room. It was a big spread and it takes 4-5 days in between. It's a little weird, but it worked out fine. Allied accommodated me by working right after the holiday.
Theresa M of Valrico, FL
From start to finish, when I 1st made initial contact w/Allied I got a response back. Rhonda my coordinator was helpful & communicated well. The driverkept me updated all the time & communicated well. I was also shown concern & care for my personal items.
Melvin (Mel) H of Parker, CO
The pricing, when we realized I was not going to have much to pack. I got a $500 refund b/c I changed the plan.
Meredith B of Cary, NC
I gave a rating of 10 because, based on my experience, I don't have any issues. Everything has been good.
Youwen P of Buffalo Grove, IL
The overall process was smooth. The driver, loader and crew were great. The communication was great and and the packing was great. The crew needs to be more descriptive while packing.
Aaron W of Springfield, VA
I was pleased that a rep came to my house. Everything was explained & to my liking. There was no surprises, other than the quote be lower. The driver & crew was fantastic. I was very pleased. The driver was fantastic.
Yvonne H of New London, CT
They arrived on time. They were friendly and professional. I have not received the actual weight. I would like to be contacted about that.
Julie M of Rolling Meadows, IL
They did what they said they were going to do when they said they was gone do it. They were on time and did a great job.
Betty H of Valdosta, GA
They were true professionals. They were really careful with my stuff. They made it a very simplistic process. They were very careful loading my goods. Mike and Ralph were phenomenal. They nice and engaging. They were really good.
Brian D of Fort Wayne, IN
The whole process was seamless. Julie was very efficient. The driver, Lloyd, was just great and we were very pleased with the entire move.
Kim M of Goodyear, AZ
Everyone was courteous and professional. Both ends were professional. Everything happened as scheduled.
Jim/Barbara K of Spring Hill, FL
This is based on the care shown to me and my property. The crew maintained a positive attitude during the hot weather, and they had positive attitudes in representing Allied. This was the best crew that I've ever had, in terms of professionalism, empathy, and kindness. The crew walked through the property after they finished to ensure everything was done.
Dennis S of Port Royal, SC
It was a great move experience. Far better than any other move that I've had. I would definitely recommend it.
Meagan F of Gaithersburg, MD
I was worried because it was my first out of state move but speaking to the rep calmed me down. The overall experience was impressive. Renee that coordinated my move kept me posted with calls and e-mails. The driver and crew did a good job also.
Cyril I of Corpus Christi, TX
From what we can see, everything seemed fine. We haven't unpacked completely yet. We have a few things in storage.
Shelia W of Madison, CT
I felt like the reps I worked with were personable, helpful and explained the move very well with both loading and the unloading. I was pleased with all the services we got from Allied.
Ben H of Mount Blanchard, OH
The driver and crew was very professional and thorough when packing my goods. They wrapped my good individually. The driver was friendly and gave me advice about my new location.
Bartosz W of West Hartford, CT
The overall performance of the driver and his crew. We moved about six times and Mike and Austin was the best we ever had.
Steven & Kathy F of Andrews, TX
Everything was great. Joyce, the coordinator was great. She gave me the estimate, brought boxes. The driver and his crew was very courteous and nice.
Evelyn H of Portsmouth, VA
The move & crew were wonderful but I would tell someone to get their own boxes. I was very unhappy w the packing boxes; they were cheap, smashed & did not hold anything together. I was horrified with the condition of the boxes when they arrived.
Molli P of Chicago, IL
AL, THE COORDINATOR, WAS GREAT. I HAD TWO DOFFERENT CREWS& THEY HAVE ALL BEEN PHENOMENAL. THANK YOU, AND I WILL BE SEEING ALLIED IN THE NEXT TWO MONTHS WHEN MY HOUSE HAS BEEN BUILT.
Jan L of Allentown, NJ
The driver and crew was awesome. They did everything we asked and I would use them again if we had to move again.
Jeffrey G of East Hampton, CT
The professionalism, friendliness, & helpfulness of the crew that was sent to my house, they were absolutely a pleasure to work with, I have done several moves & this move was by far the best I've had
Nick S of Woodstock, GA
The team was professional, on time, and did everything they were contracted to do w/ a smile. They made it a pleasant experience. The driver was great and I would give him a 10 if I could. He was courteous, professional, and down to earth. He was also funny and made me feel warm. It was the least stressful move.
Belinda R of Franklin, NC
This is my 3rd move in 2 yrs. We moved from Michigan to Salk Lake so we decided to use Allied. The way they treated our goods and the on time delivery was good.
Rodrigo A of Ann Arbor, MI
Everything was really great. I moved 3 years ago w/ another company and it wasn't a pleasant experience. I was happy w/ Allied. I was very satisfied w/ everything.
Patti S of Lynnwood, WA
The overall experience. Everything was delivered as promised. Everything was delivered in good shape.
Jim & Brenda B of Florence, KY
The courtesy and professionalism of the drivers, as well as the loading of my household goods, most influenced my rating.
Sharon W of Indianapolis, IN
The packing and communication on both ends, and the handling of the stuff when they put it in the truck and took it out the truck, and the care inside the house influenced my rating.
Jim M of Ellijay, GA
Everyone was very helpful and they communicated very well, and the job was executed very well, it was a good experience.
John & Kathy B of Simi Valley, CA
I rated a ten because of the helpfulness, being in touch and the creativity for the situations that seemed to be challenging helped a lot.
Gabor B of Houston, TX
The driver was communicative, and when the rep came to look at the house, we prepared a cashier's check. There was no extra chargers, they were honest.
Lyn L of San Diego, CA
Ryan the driver was awesome and overall a good guy. The communication was good and the guys really worked. It was about 100 degrees with humidity and got it done within 4 hours. I was really pleased.
Joan T of Grover, MO
The individual that did the actual work influenced my rating. The guy who drove it and helped pack it made all of the difference, his name was Jason.
Jeremy L of Apex, NC
