Allied Van Lines Customer Reviews

We're sharing these reviews, so you can get an honest view from Allied Van Lines customers about how they feel about their moving experience.

Regarding your move, our customers are the best source of information. They tell us what works and what doesn't work, and we consider those insights when improving our service. So if you've moved before, please consider telling us what worked and didn't work for you. Your input helps us make your next move better.

We value our customers' opinions and hope you'll find their experiences useful and informative when making your moving decision.

4.9
out of
5 stars
from 4,947 reviews
  • 5 out of 5 stars

    I was pleased with the driver. The crew that packed my China was good and showed me how to do it myself. I was satisfied.

    Kate T of Brandon, FL

  • 5 out of 5 stars

    This move was well coordinated. They did what they said they were going to do. The loading & unloading was fine. Communications was good. There were some scratches on a couple of items. I wanted to call the office regarding the issue & the driver did not approve of that. He wanted me to contact him instead. I thought that was a bit shady.

    Enterprises Llc Donna Yawn L of Miami, FL

  • 5 out of 5 stars

    The young lady who coordinated it was extremely competent and nice; you couldn't ask for a better rep. The driver and crew was sent to the wrong address, but that wasn't their fault. The driver and his crew was the greatest and I can't ask for better service. They were great.

    Robert V of Highland Mills, NY

  • 4.8 out of 5 stars

    There was some miscommunications but everything worked out fine. The driver wanted to have a check when he came to my new house and I have not received a bill yet.

    Chris C of Houston, TX

  • 5 out of 5 stars

    Everyone went above and beyond. Everyone was personable when taking care of my belongings. John was awesome

    Cecilia G of Brandon, FL

  • 5 out of 5 stars

    I was very satisfied with how my move was handled. The driver and crew was courteous and explained things to me.

    Robbie R of Lansdowne, PA

  • 5 out of 5 stars

    The care and the communication. They were all professional. Also from the people through phone. They were great.

    Sharon/Ron H of Rio Rancho, NM

  • 5 out of 5 stars

    Jesse, the driver, was great. He did what he said he was going to do in the time frame he gave, This is my 3rd move in 5 years and it was by far the best. The crew was careful in packing the items. We had a lamp that was very important to us and it was handled very well. Natalie Smith the coordinator was just wonderful.

    Mary K of Durham, NC

  • 4.2 out of 5 stars

    The overall experience from the initial agent who was good and professional to the driver who had some issues. The driver should've spent more time ensuring proper care, that would've helped.

    Andre/Cheryl C of Carlsbad, CA

  • 5 out of 5 stars

    The professionalism, courtesy, and respect of us and the property. The coordinator, loaders, and packer were fabulous. My wife and I were very pleased. It was a joint effort between the local agents crew and the movers. Everyone was professional. They deserve a raise. I am so pleased with the service. Our items are in storage and were not delivered.

    Andrew F of Stroud, OK

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